Syngin Technology, LLC
100 South Ashley Drive, Suite 600
Tampa, FL 33602
(866) 935-3082
PRIVACY POLICY
Last updated: 7/5/2020

Syngin Technology, LLC (“Syngin,” “we,” or “us”) respects and values your privacy. As part of our commitment to using the information that you share with us responsibly, we want you to be familiar with how we collect, use, and disclose information relating to you, your computer, or your device and that enables your identification (“Personal Information”).

This Privacy Policy describes how we process Personal Information about you that we collect through each website, application, or online property operated and controlled by us from which you are accessing this Privacy Policy (the “Products”). This Privacy Policy does not apply to information that we collect offline, such as over the telephone or in person. By using any of the Products, you agree to the terms and conditions of this Privacy Policy.

  1. WHAT INFORMATION DO WE COLLECT ABOUT YOU?

    1. What You Give Us

      Some parts of the Products may ask you to submit Personal Information in order for you to benefit from the specified features or to participate in a particular activity. For example, you may voluntarily provide Personal Information to us in the following ways:

      • Contact Us Forms and Correspondence: If you contact us, we may keep a record of that correspondence. For example, we collect the information that you provide on the “contact us” forms available on the Products.
      • Order Information: When you place an order via the Products, we obtain from you the information we need to facilitate the transaction. This may include your name, address, telephone number, email address, and credit card number. We may also retain details of your specific orders and transactions.
      • Registration For An Account: If you register for an account with us, we will collect the information that you voluntarily provide when registering. This information may include your name, username, and password.
      • Subscribe to Mailing List: If you subscribe to our email mailing list, we will collect your email address.
      • Social Media Use: We may receive Personal Information that we collect from your interaction with our social media pages.
      • Comments and Forums: We collect any Personal Information that you provide to us in publicly available comments, reviews, testimonials, and other similar forums.

      We may combine Personal Information you submit through the Products with other information we have collected from you, whether on-line or off-line. We treat the combined information in accordance with this Privacy Policy.

    2. What Others Give Us

      We may also receive Personal Information from our customers and vendors relating to transactions or orders processed or facilitated through the Products. For example, we may receive your name, phone number, or home address if our Products are used to facilitate the transport of cargo to or from your residence.

    3. Information from Use of the Products

      Through your use of the Products, we may also gather information about your use of the Products that does not identify you directly but may identify your computer or device. Generally, this information is collected through what we refer to in this Privacy Policy as “Traffic Data.” We may collect and store such Traffic Data automatically whenever you interact with the Products. For example, we may collect your IP address, the hostname of your computer or device, browser information and reference site domain name every time you use the Products. We may collect information regarding user traffic patterns and usage of the Products. This Traffic Data does not, however, contain anything that can personally identify you, though it may identify your computer or device. Traffic Data is used to analyze and improve the Products, to provide you with a better experience with the Products, and to show you offers tailored to you.

    4. Location Data

      If you use certain features of the Products, we may collect location data obtained from you, by GPS, IP address, or otherwise. Similarly, if you use our mobile websites, mobile applications, or other smart device applications, we may collect location data obtained from your device according to the location preferences on your device. Certain features and functionality of the Products may not be available to you if you do not authorize access to your location data.

    5. Data about Children

      We do not knowingly collect Personal Information through the Products from children under the age of 13. We reserve the right to delete any information identified as having been provided through the Products from children under the age of 13.

  2. HOW DO WE USE THE INFORMATION WE COLLECT FROM YOU?

    We use Personal Information submitted by you or otherwise collected through the Products for the purposes described in this Privacy Policy and as otherwise described to you at the point of collection. Generally, we use the information you provide for the reason for which it was provided. For example, if you contact us by e-mail, we will use the Personal Information you provide to answer your question or resolve your problem and will respond to the email address from which the contact came. We may also use Personal Information about you as specifically described below:

    We may use non-personal information or aggregate information that does not identify an individual without restriction, and we may share such information with third parties.

  3. WITH WHOM DO WE SHARE YOUR INFORMATION?

    We may share your Personal Information only as described in this Privacy Policy or as otherwise described to you at the point of collection.

  4. COOKIES AND OTHER PASSIVE COLLECTION TECHNOLOGIES

    As you navigate the Products, certain Traffic Data may be passively collected, meaning it is gathered without your actively providing it. This is done using the following technologies in the following ways:

    Although our use of passive collection technologies may change over time as technology evolves, the above descriptions are designed to provide you with additional detail about our current approach to information collected from passive technologies.

  5. SECURITY

    As you navigate the Products, certain Traffic Data may be passively collected, meaning it is gathered without your actively providing it. This is done using the following technologies in the following ways:

  6. DATA RETENTION

    As you navigate the Products, certain Traffic Data may be passively collected, meaning it is gathered without your actively providing it. This is done using the following technologies in the following ways:

  7. YOUR RIGHTS AND CHOICES

    Opt Out From Direct Electronic Communications. We may send you direct electronic communications, such as through email. You may “opt out” of receiving these electronic communications by following the instructions in the message that you receive, or by contacting us as set forth below, indicating which communications you no longer wish to receive. Note that if you are a user we may still send certain administrative messages to you by email. Please note that if you use more than one name or email address when communicating with Syngin or using the Products, you may continue to receive communications from us to any name or email address not specified in your opt-out request.

    Opt Out From Postal Mailing List. We may send you direct communications by mail to your postal address. You may “opt out” of receiving these communications by contacting us as set forth below indicating which communications you no longer wish to receive

    Opt Out From Cookie-Related Processing. You can opt out from certain cookie-related processing as described in Section 4 of this Privacy Policy.

    Additional Opt Out Rights. You may opt out of having your directly identifiable Personal Information, which has been voluntarily provided to us through online forms, membership or registration forms, surveys, online purchasing, or e-mail, prospectively retained by us, used by us for secondary purposes, or disclosed by us to third parties, by contacting us as set forth below and including your name and physical address. Please note that certain exceptions to this opt-out right may apply where permitted by applicable law, including where we are unable to verify your identity, where Personal Information is necessary to obtain the products or services you have requested, or where Personal Information must be retained to comply with applicable law or legal process.

    Right to Access and Correct. Upon your request via postal mail, e-mail, or telephone, we will provide you with a summary of any directly identifiable Personal Information retained by us that has been voluntarily provided by you to Syngin through online forms, membership or registration forms, surveys, online purchasing, or e-mail. You may modify, correct, change or update your Personal Information by contacting us via postal mail, e-mail, or telephone at the addresses or numbers above.

  8. CALIFORNIA RESIDENTS

    If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request certain information regarding disclosure of your personal information to third parties for direct marketing purposes, including a description of the categories of personal information disclosed. In order to obtain such information, please contact us as set forth below.

  9. UPDATES AND CHANGES TO OUR PRIVACY POLICY

    The business and operations of Syngin may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy to reflect changes in the law, our data handling practices, or the features of our services, websites, and apps. We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time. Modifications to this Privacy Policy will be posted on the Products and the new Effective Date will be displayed at the top of this Privacy Policy. In certain circumstances, Syngin may, but need not, provide you with additional notice of such modifications, such as via email. Modifications will be effective thirty (30) days following the Effective Date, or such other date as communicated in any other notice to you. Where required by applicable law, we will apply changes only with your consent.

    Please review this Privacy Policy periodically, and especially before you provide any Personal Information. This Privacy Policy was updated on the date indicated above. Your continued participation in our programs, services, and events following the effectiveness of any modifications to this Privacy Policy constitutes your acceptance of those modifications. If any modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing, and otherwise utilizing Syngin’s website, as well as its programs, services, and events.

  10. HOW TO CONTACT US

    If you have any questions regarding this Privacy Policy or the use of your Personal Information under this Privacy Policy, you can contact us at 100 South Ashley Drive, Suite 600, Tampa, FL 33602, Attention: Legal or through the Contact Us page on our website.